Frequently asked questions
Straight answers about process, confidentiality, timelines, and what we will — and will not — do.
Yes. Intake details are shared only with assigned investigators on a need-to-know basis. We never publish client identities or case specifics.
Cases start with a 50% advance token of the agreed fee; the remaining 50% is due as per your engagement letter. You get a written estimate first. See our Refund Policy and Terms.
Simple background checks may complete in a few days. Surveillance and complex corporate matters often run 1–4 weeks. We set expectations during the planning call.
Frequently. We prepare evidence packages suitable for counsel review and can coordinate reporting formats with your legal advisor.
We decline illegal activities: unauthorized device access, unlawful trespass, harassment, or anything that violates privacy statutes. Lawful methods only.
Yes. We deploy nationwide. Travel and local logistics are included in the case estimate when field presence is required.
A written findings report, supporting media/logs where applicable, and a closing briefing. We state clearly what was verified and what remains inconclusive.
Still have questions?
Ask during a private consultation — no pressure, no obligation.